Bachelor’s Degree in a related field of study with Duties & Responsibilities: - Build rapport with customers by handling each and every customer call in a courteous; and professional manner - Ensures consistently imparts the correct product and services information during each call. - Obtains; imparts; clarifies and verifies information to and/or from customers to ensure delivery of exceptional customer service - Accurately tags each call as per defined tagging list/CRM tagging list. - Provides the relevant reports on a daily basis – where applicable. Required Skills: - Excellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries. - Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location. - Languages Required: Amharic, Afan-Oromo, Tigrigna and Somali

Bachelor's degree in Marketing, Digital Marketing, Communications, Information Technology or in a related field of study with relevant work experience Duties & Responsibilities: - Develop and execute digital marketing campaigns across various channels, including social media, search engines (SEO/SEM), email, and display advertising. - Manage, optimize and if necessary, redesign company websites, ensuring content is fresh, engaging, and SEO-friendly - Conduct keyword research and implement SEO best practices to improve organic search rankings. - Manage pay-per-click (PPC) campaigns, including ad creation, bid management, and performance monitoring - Create, curate, edit and manage engaging (text, picture or video) content for social media platforms, website or other platforms. - Analyze digital marketing campaign performance using tools like Google Analytics, providing insights and recommendations for improvement.

Bachelor's Degree in Digital Marketing, Social Media, and Content Strategy or in a related field of study with relevant work experience Duties & Responsibilities: - Plan, execute, and optimize paid ad campaigns (Facebook, Instagram, LinkedIn, Google Ads). - Develop and manage social media calendars, influencer marketing, and brand relations. - Implement SEO strategies to improve reach and ranking.

Master's or Bachelor's Degree in Marketing Management or in a related field of study with relevant work experience Duties & Responsibilities: - TL and promotional campaign planning, execution and monitoring  - Lead a creative development of ATL and TTL communication    - Plan advertising campaigns, including which media to advertise in, such as radio, television, print, online media, and billboard

Educational Background in a related field of study with relevant work experience Duties & Responsibilities: - Video Editing: Edit and video content for social media platforms (Instagram, TikTok, Facebook & Telegram). - Content Scheduling: Upload and schedule posts across different platforms using tools such as Meta Business Suite or similar. - Content Support: Assist in creating captions, basic graphics, and ensuring all content aligns with our brand voice.

MA or BA Degree in Marketing, Business Administration, Management, Logistics or in a related field of study with relevant work experience Duties and Responsibilities: - Lead, mentor, and motivate the sales team (Sales Officers and Coordinators) to meet and exceed targets. - Develop and implement actionable sales strategies aligned with company goals. - Monitor and analyze team performance using KPIs and sales reporting tools.