We are seeking a highly skilled and experienced IT Manager to lead and oversee our business unit’s technology infrastructure and digital transformation journey. 

Specific Duties and Responsibilities: 

• Manage the company/business unit IT portfolio. 

• Drive Group IT plans in the business and align localized IT initiatives with company business plans. 

• Act as the key liaison with business units to deliver technology solutions, service management, risk management, and relationship management. 

•  Enforce IT policies, cybersecurity, and compliance; localize group policies as required. 

•  Oversee IT infrastructure (SD-WAN, LAN, servers, CCTV, telephony, end-user devices, and plant technologies). 

• Act as an ambassador between IT and other business departments, focusing on user experience. 

• Analyze business requirements with departments to determine ERP and technology needs, liaising with Group IT for ecosystem alignment. 

• Manage and coordinate local IT projects, application change requests, and product testing. 

• Oversee procurement, cost-effective purchases, and lifecycle management of IT assets. 

• Inspect, monitor, and upgrade IT systems to ensure functionality, efficiency, and business alignment. 

• Develop and control the IT budget, reporting on expenditure. 

• Build and maintain strong vendor relationships, ensuring cost efficiency 

Key competencies and skills: 

•  Strong leadership, initiative, and team management skills. 

•  Partner and third-party management expertise. 

•  Advanced diagnostic and troubleshooting skills (infrastructure & applications). 

•  Strong negotiation skills. 

• Innovative, strategic thinker 

Leadership & Corporate Governance Responsibilities: 

• Ensure compliance with local laws, regulations, and standards. 

• Drive adherence to Ethiopian Standards and international IT compliance requirements. 

•  Strategic, analytical, and business-minded 

Location of Work: 

• Akaki Kality, UNISA Roundabout, In front of St. Michel Church 

• Bus services from selected points in Addis Ababa are provided. 

Job Requirements

Qualifications: 

• Bachelor’s degree in Information Technology with a focus on business operations & management. 

• Master’s degree in Business Administration or IT field preferred. 

Experience: 

•  Minimum 5 years in a senior role within a complex IT environment. 

•  Strong knowledge of business management and technical skills to drive solutions. 

•  Hands-on experience with ERP projects (maintenance and utilization). 

•  Knowledge of innovative technologies: SD-WAN, Cybersecurity, IIoT, AI, etc. 

•  Familiarity with manufacturing processes and SAP S/4HANA ERP. 

Key Requirements: 

• Excellent command of English (spoken & written). 

• Strong leadership, problem-solving, and negotiation skills. 

• Proficiency in business applications, ERP systems, and advanced IT tools. 

• Must be able to use WhatsApp, Email, and Microsoft Office tools for business communication. 

• Strong business analysis and strategic thinking abilities. 

Personality profile:  

•  Strong communicator with the ability to influence senior stakeholders on technical issues. 

•  Results-oriented, proactive, and customer-focused mindset. 

•  Team player with minimal need for supervision. 

•  Strategic, analytical, and business-minded 

How To Apply

Interested applicants are invited to send their CV or application letter to: 
fitsum.getachew@safalgroup.com  with the subject line: IT Manager 

Applicants who do not meet the above requirements are kindly requested not to apply.