Customer Service Officer II
Hijra Bank
Finance
Accounting
Harbu
2 years
1 Position
2025-09-18
to
2025-09-29
provide high quality customer service
Accounting
Economics
Full Time
Share
Job Description
Under close supervision, assists customers in filing out various forms; provides front line operations including account opening, local transfer, international money transfer, cash operations and other frontline banking operations; issues passbooks and cheque books to customers; keeps custody of customers’ specimen signature cards; initials deposit and withdrawal vouchers to verify accuracy of signatures. Identify payees of negotiable instruments; approves transactions when assigned as checker; answer customers enquiries; maintains fast, reliable and customer approached banking service; serves the bank customers as maker and checker.
Duties and Responsibilities
Respond to customer inquiries and provide timely, accurate advice.
Handle front office support including account maintenance, payment, and collection transactions.
Process cash and non-cash transactions securely.
Resolve customer issues or escalate appropriately.
Use core banking or relevant customer service systems efficiently.
Job Requirements
Bachelor’s degree in Accounting, Management, Economics, or related fields.
Experience
Two (2) years of Banking Operations experience. Knowledge of IFB will be advantageous
Duty station
Harbu
How To Apply
Interested and qualified applicants should submit their application letter, updated resume/CV, and Educational Certificates with THIS LINK
Fields Of Study
Accounting
Economics
Skills Required
provide high quality customer service
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