The Security Shift Leader is responsible for overseeing security operations during assigned shifts to ensure the safety and security of personnel, property, and assets. This role involves supervising security staff, managing incidents, and implementing security protocols while providing excellent customer service.

Duties & Responsibilities:

1. Supervision and Leadership:

  • Lead and supervise security personnel during assigned shifts.

  • Conduct regular briefings to inform staff of updates, changes in procedures, or specific issues to address.

  • Monitor staff performance and provide coaching and training as necessary.

2. Incident Management:

  • Respond promptly to security incidents, alarms, and emergencies.

  • Conduct thorough investigations of incidents and prepare detailed reports.

  • Coordinate with law enforcement and emergency services when necessary.

 3. Security Operations:

   • Ensure compliance with all security policies and procedures.

   • Conduct regular patrols of the premises to deter and detect signs of intrusion or suspicious activity.

 4. Customer Service:

   • Provide assistance to employees, visitors, and clients in a courteous and professional manner.

   • Address any concerns or inquiries related to security matters. nitor surveillance equipment and review footage as needed.

5. Training and Development:

   • Assist in the training and onboarding of new security staff.

   • Promote a culture of safety and security awareness among all employees.

6. Reporting:

   • Maintain accurate logs of daily activities, incidents, and personnel assignments.

   • Prepare reports for management on security operations and incidents.

7. Compliance:

   • Ensure that all security personnel adhere to company policies, procedures, and legal regulations.

   • Stay informed about industry trends, best practices, and changes in laws affecting security operations.

Job Requirements

Competences

• Good interpersonal skills

• Good data summary preparation and reporting skills.

• Ability to work under pressure and Meet competing deadlines.

• Excellent oral and written communication skills

• High school diploma or equivalent; additional education or certifications in security management preferred.

• Minimum of 2 years of experience in security or law enforcement, with at least 1 year in a supervisory role.

Education Qualifications and Requirement 

• High school diploma or equivalent; additional education or certifications in security management

  preferred

Experience

• Minimum of 2 years of experience in security or law enforcement, with at least 1 year in a supervisory role.

How To Apply

Application instruction

Please title your application with the subject line: -"Security Shift Leader"

Candidates meeting the above-required qualifications are invited to send their CVs through careers@samanu.com or Yididiya.kaba@samanu.com

Applications from female candidates are strongly encouraged and will be given preferential consideration, as we deeply value diversity.

Only those applicants who meet the above criteria will be contacted for an interview.

Application deadline: September 26, 2025