Duties & Responsibilities:

Human Resources Leadership

• Develop and implement HR strategies and initiatives aligned with the hotel’s vision, mission, and business goals.
• Act as a strategic partner to the General Manager and Executive Committee on workforce planning, organizational culture, and talent management.
• Serve as the custodian of the hotel’s HR policies, procedures, and compliance with Labour laws.
Talent Acquisition & Recruitment

• Oversee the full recruitment cycle, including manpower planning, job design, advertising, interviewing, and onboarding.
• Ensure the hiring of qualified candidates who align with the hotel’s culture and service standards.
• Collaborate with department heads to forecast staffing needs and build talent pipelines.

Training & Development

• Design, implement, and monitor training programs to enhance employees’ skills, performance, and career growth.
• Promote a culture of continuous learning and service excellence.
• Conduct regular performance reviews and provide coaching to managers on employee development.

Employee Relations & Engagement

• Foster a positive and inclusive work environment that motivates staff and reduces turnover.
• Act as the primary point of contact for employee concerns, grievances, and disciplinary actions.
• Implement employee engagement programs to boost morale and retention.

Performance Management

• Develop and oversee the hotel’s performance appraisal system, linking employee performance to rewards and career progression.
• Guide department heads in setting objectives, conducting appraisals, and managing underperformance.

Administration & Compliance

• Oversee general administrative functions, including office management, staff facilities, housing, uniforms, and transportation.

• Ensure compliance with local Labour laws, health & safety regulations, and hotel brand standards.
• Maintain accurate HR records, contracts, and personnel files in line with data protection regulations.

Team Leadership & Development

• Lead, mentor, and motivate the HR & Admin team to deliver exceptional support across all hotel departments.
• Establish clear departmental objectives and monitor performance against them.
• Build a succession plan for key HR & Admin roles to ensure organizational continuity

Job Requirements

• Bachelor’s degree in human resources management, Law, or a related field (Master’s degree preferred).
• Professional certification such as CIPD, SHRM, HRCI, or equivalent is highly desirable.
• At least 8 + years HR experience, with a minimum of 5 years in a senior HR and admin position.
• Strong knowledge of Labour laws, HR policies, and compliance regulations relevant to the hotel industry.
• Proficiency in HRIS systems, MS Office Suite, and hotel management software.

Skills and Attributes

• Proven expertise in recruitment, training, performance management, and employee relations.
• Experience managing administrative functions such as staff housing, payroll coordination, and facilities.
• Excellent leadership, communication, and interpersonal skills with the ability to engage at all levels.
• High level of confidentiality, integrity, and ethical conduct.
• Exceptional interpersonal and communication skills, with fluency in 
English and preferably one or more additional languages.
• Proven ability to inspire, lead, and develop large, multicultural teams.

How To Apply

Interested applicants are required to submit the following documents to dembeshhr@gmail.com by 15 October 2025:
• An updated CV highlighting relevant qualifications and experience.
• At least two recommendations from previous employers in similar work.
• A detailed technical and financial proposal indicating expected annual salary. 
Please note for the successful candidate, Dembesh hotel and apartment will provide salary, incentive, full accommodation, transportation and medical.
When applying please indicate the position you are applying for in the subject line of your email.
DEADLINE FOR APPLICATION 15 OCTOBER 2025