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Junior Sales and Customer Relation Officer

Wagwago Trading

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Business

Business Sales and Marketing

Addis Ababa

0 years - 2 years

1 Position

2025-10-22

to

2025-11-03

Required Skills

achieve sales targets

Fields of study

Marketing

Business Administration

Marketing & Salesmanship

Full Time

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Job Description

The Junior Sales & Customer Relation Officer will support sales operations and customer service activities by assisting customers, handling basic sales processes, and ensuring customer satisfaction. This entry-level role is designed to provide hands-on experience in sales and customer relations, with opportunities for career growth within Wagwago Electric.

Key Responsibilities

  • Assist customers with inquiries and provide accurate product information.

  • Support the sales team in managing customer accounts and processing orders.

  • Handle basic sales processes, including order entry and follow-ups.

  • Ensure high levels of customer satisfaction through effective communication and service.

  • Collaborate with team members to achieve sales targets and objectives.

  • Maintain accurate records of customer interactions and transactions.

  • Participate in training sessions to enhance product knowledge and sales skills.

  • Provide feedback to management regarding customer needs and market trends.

Job Requirements

Qualifications

  • Education:

    • Bachelor’s degree in Marketing, Business Administration, Sales, or a related field.

  • Experience:

    • 0–2 years of experience in sales or customer service; fresh graduates are encouraged to apply.

Required Skills

  • Customer-Focused Attitude:

    • A strong commitment to providing excellent customer service with a professional demeanor.

  • Teamwork and Collaboration:

    • Ability to work effectively within a team environment, contributing to collective goals and supporting colleagues.

  • Active Listening and Problem-Solving:

    • Strong listening skills to understand customer needs and the ability to resolve basic customer issues effectively.

  • Time Management and Organizational Skills:

    • Ability to prioritize tasks efficiently and manage time well in a fast-paced environment.

  • Enthusiasm and Adaptability:

    • A positive attitude with the willingness to learn and adapt to new challenges.

  • Technical Proficiency:

    • Proficiency in MS Office applications (Word, Excel, PowerPoint) for reporting and presentations.

How To Apply

Candidates who fulfill the above requirements can submit their application through THIS LINK

Fields Of Study

Marketing

Business Administration

Marketing & Salesmanship

Skills Required

achieve sales targets

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