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Retail Manager

Transsion Manufacturing PLC

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Business

Business Administration

Addis Ababa

4 years - 8 years

1 Position

2025-10-21

to

2025-11-10

Required Skills

marketing management

Fields of study

Business Administration

Marketing Management

Full Time

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Job Description

Specific Duties and responsibility 

  • Oversee the day-to-day operations of the retail store, ensuring all processes run smoothly and efficiently.

  • Maintain high standards of visual merchandising, cleanliness, and store presentation.

  • Ensure stock levels are adequately managed, including inventory control and reordering of merchandise.

  • Drive sales and achieve monthly, quarterly, and annual sales targets.

  • Monitor store performance and adjust strategies as necessary to meet business objectives.

  • Analyze sales trends and customer behaviors to develop and implement sales initiatives.

  • Create an engaging shopping experience that encourages customer loyalty and repeat business.

  • Lead, motivate, and manage a team of retail associates, ensuring they are trained, engaged, and empowered to deliver exceptional customer service.

  • Conduct regular performance evaluations, provide constructive feedback, and create development plans for team members.

  • Ensure high levels of customer satisfaction by addressing customer inquiries, concerns, and complaints in a timely and professional manner.

  • Monitor customer feedback and implement improvements to enhance the in-store experience.

  • Promote and implement loyalty programs and other promotional activities to build customer retention.

  • Coordinate in-store promotions, marketing campaigns, and product launches.

  • Collaborate with the marketing team to ensure alignment between brand strategies and retail activities.

  • Implement seasonal sales strategies and promotional displays to boost foot traffic and sales.

  • Provide regular reports on sales performance, staffing, customer feedback, and inventory levels to upper management.

  • Track competitor activity and industry trends to remain competitive in the market

Job Requirements

Education:-Bachelor’s degree or MBA in Business Administration, Management, Marketing Management Retail Management, or related field .

Experience: -4-8 years of experience in retail management or a similar leadership role in the retail sector.

Required skill

  • Strong understanding of retail operations, sales strategies, and customer service excellence.

  • Proven ability to lead, motivate, and develop a team to meet performance goals.

  • Excellent communication, organizational, and problem-solving skills.

  • Ability to manage multiple priorities in a fast-paced environment.

  • Proficient in using retail management systems.

  • Experience in specific retail industry, electronics, Mobile Manufacturing & Sales or FMCG.

  • Knowledge of visual merchandising and store layout best practices.

  • Experience managing multi-location retail operations.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Strong attention to detail and accuracy.

  • Ability to work under pressure and handle challenges in a fast-paced environment.

How To Apply

Interested and qualified applicants who fulfill the minimum required specifications can send their updated CV and Cover letter online through the following email addresses transsionmanufacturing@gmail.com

Fields Of Study

Business Administration

Marketing Management

Skills Required

marketing management

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