company-logo

Senior Customer Service Specialist

Enat Bank

job-description-icon

Business

Business Administration

Dire Dawa

2 years

1 Position

2025-10-13

to

2025-10-18

Required Skills

monitor customer service

Fields of study

Business Administration

Marketing Management

Management

Banking and Finance

Accounting & Finance

Full Time

Share

Job Description

Duties & Responsibilities:

  • Assists and takes over duties of Cash Administrator and Branch Account Administrator in case of absence and delegation

  • Assists Customer Service Specialists in handling and counting bulk cash deposits/withdrawals

  • Initiates cash transfer from/to Cash

  • Receives and delivers physical cash from and to Cash Administrator

  • Collects/pays cash and debit/credit the respective accounts

  • Checks and balance physical cash with the Cash Administrator

Job Requirement

BA in Accounting & Finance, Banking & Finance, Management, Business Management, Economics, Marketing Management, and any other related fields with 1.5 years of experience in banking operation, of which at least 6 months on CSS position.

Salary: as per the Bank’s scale

Place of Work: Dire Dawa IFB Branch

How to Apply

NB: 

  • Only short-listed candidates will be communicated

  • The Bank has the right to cancel the post advertised

Interested applicants fulfilling the above requirements are invited to submit their applications only online through THIS LINK17, 2025.

Enat Bank S.C

Human Capital Management Department. For further information contact Tel: +251115522835

Women applicants are highly encouraged

Fields Of Study

Business Administration

Marketing Management

Management

Banking and Finance

Accounting & Finance

Skills Required

monitor customer service

Related Jobs

about 5 hours left

Ahlan Ethio Travel Agent

Marketing Officer

Marketing Officer

time-icon

Full Time

0 yrs

1 Position


Bachelor's Degree in : Marketing, Business Administration, Communications or in a related field of study Duties & Responsibilities: - Plan marketing campaigns (online & offline) specific to Umrah services. - Create promotional materials: print (brochures, posters), digital (social media, email, website banners) Required Skills: - Strong communication skills in English and Amharic; Knowledge of Arabic would be an advantage. - Proficiency with digital marketing channels (social media, email marketing, Google Ads etc.). Benefits - Competitive salary package + incentives based on performance. - Friendly work environment with a passionate team. - Strong organizational, analytical, and interpersonal skills.

Addis Ababa

2 days left

Tewodros Gashaw Gobaw

Property Manager

Property Controller

time-icon

Full Time

3 - 5 yrs

1 Position


Bachelor’s Degree in Property Management, Business Administration or in a related field of study with relevant work experience Location: Mexico Road, Next to BGI Ethiopia, Addis Ababa Duties & Responsibilities: - Administration & Governance: Implement HOA policies and Board decisions, maintain accurate records, and ensure compliance with legal requirements - Financial Management: Oversee budgeting, collection of HOA fees, and preparation of financial reports. Monitor expenditures to ensure cost-effectiveness. - Maintenance & Operations: Supervise repair and maintenance of shared facilities, manage service provider contracts (security, cleaning, landscaping, etc.), and conduct regular inspections. - Community Relations: Act as the primary contact for homeowners, handle complaints and inquiries, and maintain effective communication channels. - Strategic Planning: Support long-term property improvement plans and advise on preserving property value.

Addis Ababa

2 days left

Intrinsic Consultancy PLC

Business Analyst

Business Analyst

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor’s Degree in Business Administration, Economics, Finance, Information Systems or in a related field of study with relevant work experience Duties & Responsibilities: - Assist in gathering and documenting business requirements from stakeholders - Analyze data sets to identify trends, patterns, and insights - Support the development of reports, dashboards, and presentations - Collaborate with teams to improve business processes and workflows - Participate in project planning, testing, and implementation phase - Monitor KPIs and provide actionable recommendations Required Skills: - Strong analytical and problem-solving skills - understanding of SQL or other data querying languages is a plus - Ability to work independently and as part of a tea

Addis Ababa

5 days left

Menkem International Business

Transport Marketing and Sales Manager

Sales Manager

time-icon

Full Time

5 - 10 yrs

1 Position


Bachelor's Degree in Marketing, Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Develop and implement strategic marketing and sales plans for the transport sales team. - Head-hunt, recruit, and train sales professionals. Plan sales targets, monitor performance, and ensure achievement of company goals. - Build and maintain strong relationships with customers; regularly engage to understand and meet their transport needs. - Identify and pursue new business opportunities to expand the company’s customer base. - Negotiate competitive rates and services with customers and carriers to ensure profitability. - Collaborate with internal teams (dispatch, operations, and finance) to ensure smooth operations and customer satisfaction. - Ensure compliance with industry regulations, company policies, and contractual obligations. - Provide exceptional customer service and resolve issues promptly.

Addis Ababa

about 5 hours left

Minda Business Group

Logistics Officer (Documentation)

Logistics Officer

time-icon

Full Time

3 yrs

2 Positions


BA Degree in Logistics or Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Ensure compliance with customs regulations and international trade laws. - Coordinate with freight forwarders, shipping lines, and customs brokers. - Track shipments and ensure timely submission of required documents.

Addis Ababa

about 5 hours left

Lucy Insurance

Branch Manager I (Re-advertised)

Branch Manager

time-icon

Full Time

5 yrs

1 Position


Bachelor's Degree in Business Administration, Accounting, Economics, Management or in a related field of study with relevant work experience Duties & Responsibilities: - Oversee daily operations of the branch - Supervise and support branch staff - Ensure excellent customer service and client satisfaction

Addis Ababa