Operations Manager
Shoa Shopping Center
Business
Business Administration
Addis Ababa
3 years - 5 years
1 Position
2025-10-23
to
2025-11-17
Operations Monitoring
Business Administration
Full Time
Share
Job Description
We are seeking a proactive and experienced Operations Manager to oversee the day-to-day operations of our supermarket. The ideal candidate will be responsible for ensuring smooth store performance, managing staff, maximizing customer satisfaction, and driving profitability through effective planning, resource management, and operational efficiency.
Key Responsibilities:
Oversee daily operations of the supermarket, ensuring efficiency and excellent customer service.
Manage department heads (e.g., supermarket produce, meat, bakery) and ensure all areas are functioning optimally.
Monitor inventory levels and coordinate with procurement to ensure adequate stock.
Implement and enforce health, safety, and hygiene standards in line with company and legal requirements.
Handle staffing needs, including scheduling, training, performance evaluation, and conflict resolution.
Monitor store budgets, expenses, and financial performance.
Ensure merchandising, product display, and promotional strategies are properly executed.
Analyze sales trends, customer feedback, and performance reports to improve operations.
Collaborate with the marketing team for local store promotions and events.
Ensure POS systems and cash management procedures are functioning correctly.
Resolve customer complaints and ensure high levels of satisfaction.
Job Requirements
Qualifications:
Bachelor’s degree in Business Administration, Retail Management, or a related field.
3–5 years of proven experience in supermarket or retail operations management.
Strong leadership and team management skills.
Excellent organizational and multitasking abilities.
Strong understanding of retail KPIs and financial principles.
Proficiency in Microsoft Office and POS systems.
Knowledge of inventory control, supply chain, and merchandising.
How To Apply
Apply via email address; shoanhrm2023@gmail.com
Fields Of Study
Business Administration
Skills Required
Operations Monitoring
Related Jobs
1 day left
Forward Logistics Technologies
Transport Marketing and Sales Manager
Marketing Manager
Full Time
5 - 10 yrs
1 Position
Bachelor's Degree in Marketing, Sales, Business Administration or in a related field of study with relevant work experience, out of which 2 years in a managerial role Duties & Responsibilities: - Develop and execute strategic marketing and sales plans to grow platform usage - Lead a team of sales and field agents to promote and register users on the logistics platform - Identify target markets and expand business partnerships with logistics providers, transporters, and shippers - Organize and oversee marketing campaigns, promotional events, and digital outreach - Monitor market trends, competitors, and customer feedback to optimize strategy - Set and track KPIs, sales targets, and registration goals - Provide regular performance reports to company leadership - Represent the company at industry events, exhibitions, and networking opportunities
about 1 hour left
KOMARI Beverage
CSR Officer
Business Officer
Full Time
2 yrs
1 Position
Bachelor's Degree in Public Relations, Strategic Communication, Journalism, Business Administration or in a related field of study with relevant work experience
about 1 hour left
Dodai Manufacturing
Direct Sales Representative
Sales Representative
Full Time
1 yrs
1 Position
Bachelor's degree in Business Administration, Marketing, Communication or in a related field of study with relevant work experience Duties & Responsibilities: - Greet customers warmly in the showroom, providing a professional and friendly introduction to the Dodai brand. - Monitor and report on personal sales performance regularly, demonstrating accountability and a clear focus on achieving sales objectives. - Actively contribute to positive brand recognition and public perception of Dodai by exemplifying the brand’s values in all customer interactions and community engagements.
about 1 hour left
Kerchanshe Trading PLC
Sales Officer
Sales Officer
Full Time
3 yrs
2 Positions
Bachelor's Degree in Business Administration, Business Management, Marketing or in a related field of study with relevant work experience Duties & Responsibilities: - Developing and sustaining long-lasting relationships with customers. - Calling potential customers to explain company products and encourage purchases. - Answering customers' questions and escalating complex issues to the relevant departments as needed.
about 1 hour left
Star technology plc
Executive Assistant
Assistant
Full Time
1 - 2 yrs
1 Position
Bachelor’s Degree in Business Administration, Management or in a related field of study with relevant work experience Duties & Responsibilities: - Provide high-level administrative support to executives, including scheduling meetings, managing calendars, and handling correspondence. - Prepare reports, presentations, and documentation as required. - Maintain and manage confidential files and information.
about 1 hour left
Tsedey Bank
Risk Management Officer II
Risk Management Officer
Full Time
4 yrs
1 Position
Bachelor's Degree in Accounting, Management, Business Administration, Economics, Accounting and Finance, Banking, Finance & Investment, Corporate Finance or in a related field of study with relevant work experience, out of which 1 year as officer I and equivalent relevant position