Duties & Responsibilities:

• Acts as the customer’s the 1st technical contacting person service adviser and direct them to the respective technical personnel

• Greets customers in a professional manner and friendly ways

• Collects vehicles, customers’ service requirements and work orders accordingly the type customer as private, company or organization

• Open job order cards and deliver to the responsible job center as per the job  

• Receive call and call to customers for road call support, arrange towing & temporary transportation

• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers’ vehicles into the service

• Gather maintenance information and brief to customer about repair and maintenance status, needed &  required repairs of their vehicles and accessories parts

• Handles customer requirements, questions and complaints and redirect them to the required personnel and or to management if the issue is beyond

• Give a brief about the service warranty protections benefits

• Check preventive maintenance programs

• Make service Schedules for customers cars, 

Job Requirements

• BSc Degree in Mechanical Engineering, Automotive, Auto Mechanic or related field

• A minimum of 3 years of proven experience in customer service,

• Experience in cars dealers or repair shop is highly preferable 

• Capable to adequately explain technical diagnoses and needed repairs to customer 

• Age 25 - 40 

• Strong communication and interpersonal skills.

• Good customer handling skill, customer-focused attitude and a commitment to customer satisfaction.

• High level of motivation and energy 

• Basic Computer skill

• Good hand writing calligraphy

• Attention to detail and accuracy in data entry and record-keeping.

• Ability to work well in a team and adapt to a fast-paced environment.

How To Apply

Qualified and Interested applicants can submit their Education Certificate and Work Experience via THIS LINK until October 31, 2025