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Sales Supervisor

Ethio Impact Consulting PLC

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Business

Marketing Management

Addis Ababa

3 years

1 Position

2025-11-01

to

2025-12-02

Required Skills

achieve sales targets

Fields of study

Marketing

Management

Full Time

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Job Description

The Sales Supervisor is responsible for overseeing daily sales operations at the branch, ensuring exceptional customer service, managing customer complaints, coordinating invoicing and delivery processes, and supporting branch staff. The role requires strong leadership, excellent communication skills, and a solid understanding of sales procedures within the furniture or home goods industry.

Duties & Responsibilities:

  • Resolving customer support staff problems at the branch.

  • Gives high regards to all customers (walk in or existing) around the showroom or on the phone.

  • Resolve customer complaints regarding sales and service like delivery, price, product defects etc. by fully updating the Head of Sales and following company procedures.

  • Constantly maintaining relationships in conversing with existing customers as well as developing and maintaining in shipment new ones.

  • Prepares / Issues and follows up on Proforma Invoices. First and for most to check the availability of stock and then feed the right details and code/s of the item/s that are offered to customers within the unit. Feedback of customers shall be communicated.

  •  Approving Proforma and delivery notes and following upon their status.

  • Issues Cash Invoices after checking availability and confirming delivery schedule for timely deliveries of the goods and services to the intended customer.

  • With regards to Invoicing, first and for most to checks the availability of stock and then feeds the right details and code/s of the item/s sold, customer name and Tax Identification Number (TIN), if applicable, If it is and TIN is not available.

  • Checking Cash Invoices preparatory on daily base (serial sequence in file as well as price and models.

Job Requirements

  • BA degree in Marketing, Management, or related field (Master’s a plus).

  • 3+ years of sales experience, preferably in furniture or home goods.

  • Strong problem solving, communication and computer skills.

How To Apply

Submit your CV using Only THIS LINK

Fields Of Study

Marketing

Management

Skills Required

achieve sales targets

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