Duties and Responsibilities

• Ensure compliance with applicable health, safety, or hygiene standards.

• Perform opening and closing procedures as required.

• Arrange workstation, treatment room, and drapes.

• Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor.

• Ensure promptness with each appointment and perform services within the appropriate time allotted for the service

• Deliver variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe, comfortable manner and promote a sense of well being.

• Maintains spa and treatment room appearance, cleanliness according to Hyatt standards and policy.

• Monitor stock levels of oils and creams and ensures that par stock levels are maintained at all times.

• Assists in maintaining equipment and sample inventory of products.

• Ensure the Spa and fitness facility operates successfully and are individually profitable in accordance with the standard of the hotel.

• Ensure the entire spa meets and exceeds the Spa Experience Programme standards.

• Ensure that all therapy, treatment package and rooms are blocked according to the treatment time and preference of the guest.

• Assist in improving the operational procedure for spa facilities.

• Be aware of monthly budget and individual retail and service targets.

• Conduct spot checks on stock levels to ensure stock is secure and tightly controlled

• Maintains a high profile within the Spa & Fitness Center by becoming involved with the activities, becoming a model of fitness and health.

• Continually educates and updates oneself on the various components of the Spa & Fitness Center Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes.

• Takes active measures to assist in the promotion and public awareness of the Spa & Fitness Center.

• Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise as well as pertinent hotel information.

• Be familiar with all hotel/spa packages, promotions, prices and rates.

• Ensures that the Spa & Fitness Center facility and services are Market Leaders in all aspects of provision.

Job Requirements

• Massage therapy certification or diploma, COC Certification is mandatory.

• Required a minimum of 2 years' experience as a Massage Therapist.

• Experience in a spa or wellness setting.

• Strong knowledge of massage techniques and anatomy.

• Excellent communication and interpersonal skills.

• Ability to work flexible hours, including evenings and weekends.

How To Apply

• Interested and qualified applicants are requested to apply only through THIS LINK or selamawit.bezunhe@hyatt.com

• upload updated CV and application letter

• only shortlisted applicants will be contacted