Junior Call Center Operator
My Hello Communications PLC
Business
Logistics Management
Addis Ababa
0 years - 2 years
1 Position
2025-10-17
to
2025-11-08
analyze call center activities
Business
Full Time
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Job Description
We are seeking a dedicated and enthusiastic Call Operator to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls, providing excellent customer service, and ensuring that all inquiries are addressed promptly and effectively.
Required Number: 1
Duties & Responsibilities:
Answer incoming calls in a professional and courteous manner.
Provide information to customers regarding products, services, and company policies.
Handle customer inquiries, complaints, and requests with a focus on resolution and customer satisfaction.
Make outbound calls for follow-ups, surveys, or promotional purposes as required.
Maintain accurate records of calls and customer interactions in the database.
Collaborate with other departments to resolve customer issues and provide feedback on recurring problems.
Adhere to call scripts and protocols to ensure consistent communication.
Job Requirement:
Education: Educational Background in a related field of study
Experience: 0-2 years
How to Apply:
Please use Hahujobs Primary https://hahu.jobs/ or telegram bot to apply https://t.me/hahujobs_bot.
Fields Of Study
Business
Skills Required
analyze call center activities
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