We are a dynamic and customer-focused organization committed to providing exceptional service and creating a welcoming environment for our clients and visitors. We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. This role is perfect for someone with 1-2 years of experience who enjoys interacting with people and providing excellent customer service.

As a Front Desk Receptionist, you will be the first point of contact for our organization, responsible for creating a positive and welcoming impression for all visitors and callers. You will handle a variety of administrative tasks, ensuring smooth operations at the front desk and providing support to the team as needed.

Required Number: 6

Duties and Responsibilites:

Front Desk Operations:

• Greet visitors warmly and professionally, ensuring a positive first impression.

• Answer and direct incoming phone calls promptly and courteously.

• Manage the reception area, ensuring it is clean, organized, and presentable.

• Schedule and manage appointments, meetings, and conference room bookings.

• Handle incoming and outgoing mail, packages, and deliveries.

• Maintain and update contact lists, directories, and other records.

• Assist visitors with inquiries and provide accurate information about the organization.

• Address and resolve customer concerns or escalate them to the appropriate department.

• Ensure a high level of customer satisfaction at all times.

• Liaise with staff and departments to relay messages and information accurately.

• Coordinate with vendors, suppliers, and service providers as needed.

• Perform general clerical duties such as photocopying, scanning, and filing.

• Assist with other administrative tasks as assigned by management.

Job Requirements:

• Education: Any field educational background (high school diploma or equivalent required; additional qualifications are a plus).

• Experience: 1-2 years of experience as a receptionist, front desk officer, or in a similar role.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Professional appearance and demeanor.

• Ability to remain calm and courteous under pressure.

• Basic knowledge of office equipment (e.g., printers, scanners, etc.).

How to Apply:

• If you are a proactive and customer-oriented individual with 1-2 years of experience, we would love to hear from you!

• Submit your resume and a cover letter to hcminaye@gmail.com with the subject line "Front Desk Receptionist"