Education Background in a related field of study with relevant work experience Duties and Responsibilities: -Timely respond to customer inquiries through various channels such as platform messages (e.g., Amazon Message, Shopify Messages), emails, and phone calls. - Answer core questions including shipment status, product receipt issues, product installation guidance, and return/refund policies, ensuring information is accurate and easy understand. - Receive and analyze customers' personalized needs (e.g., special packaging, expedited shipping, customized services, etc.). - Proactively coordinate with internal departments such as warehousing and operations to develop feasible solutions, ensuring reasonable needs are effectively met. - Track order logistics information throughout the process and proactively synchronize key information such as shipping time, transportation nodes, and delivery progress to customers.

Education Background in a related field of study with relevant work experience Duties and Responsibilities: - Developing and implementing sales plans and strategies to achieve target revenues. - Setting sales targets and Key Performance Indicators (KPIs) to measure performance. - Identifying new market opportunities and developing pricing strategies. - Analyzing sales data to identify trends and areas for improvement. - Planning and executing multi-channel marketing campaigns.

BA Degree in a related field of study Duties and Responsibilities: - Build rapport with customers by handling each and every customer call in a courteous; and professional manner - Ensures consistently imparts the correct product and services information during each call. - Demonstrate appropriate levels of empathy in situations that require these skills; and provides customers with caring individualized attention. - Accurately tags each call as per defined tagging list/CRM tagging list. - Consistently contributes towards improving customer experience by identify potential areas for process/productivity improvements and highlights the same to the Team Leader Required Skills: - Good typing speed and computer skills, particularly with regard to Microsoft office applications. - Good communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location.

BA Degree in Business, Logistics, Marketing or in a related field of study with relevant work experience Duties & Responsibilities: - Promote and sell freight forwarding services (air and/or sea) to prospective clients - Build and maintain strong client relationships - Identify new business opportunities and follow up on sales leads

Bachelor's Degree in Marketing ,Business Management or in a related field of study with relevant work experience

Bachelor’s Degree in Marketing, Business Administration, Communications or in a related field of study with relevant work experience Duties and Responsibilities: - Plan, execute, and optimize marketing campaigns via email and Telegram. - Develop and maintain communication with clients, users, or leads. - Coordinate with team members for content development and distribution.