Job Expired
Front Desk Receptionist
Minaye PLC
Business
Secretarial, Admin and Clerical
Addis Ababa
1 years - 2 years
3 Positions
2025-03-10
to
2025-03-15
answer incoming calls
greet guests
maintain reception area
ensure proper appointment administration
Secretarial & Office Management
12th grade Senior Year
Full Time
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Job Description
We are a dynamic and customer-focused organization known for its commitment to excellence, innovation, and customer satisfaction. As the face of our company, we are seeking a friendly, professional, and highly organized Receptionist who is committed to providing exceptional service and creating a welcoming environment for our clients and visitors. We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team.
This role is perfect for someone with 1-2 years of experience who enjoys interacting with people and providing excellent customer service.
The Receptionist plays a crucial role in making a great first impression, ensuring all guests, clients, and employees feel valued and supported. This position requires a warm and approachable personality, excellent communication skills, and the ability to multitask in a dynamic office setting.
Required Number: 3
Duties and Responsibilities:
Front Desk Operations:
Greet visitors warmly and professionally, ensuring a positive first impression.
Answer and direct incoming phone calls promptly and courteously.
Manage the reception area, ensuring it is clean, organized, and presentable.
Schedule and manage appointments, meetings, and conference room bookings.
Handle incoming and outgoing mail, packages, and deliveries.
Maintain and update contact lists, directories, and other records.
Assist visitors with inquiries and provide accurate information about the organization.
Address and resolve customer concerns or escalate them to the appropriate department.
Ensure a high level of customer satisfaction at all times.
Liaise with staff and departments to relay messages and information accurately.
Coordinate with vendors, suppliers, and service providers as needed.
Perform general clerical duties such as photocopying, scanning, and filing.
Assist with other administrative tasks as assigned by management.
Job Requirements:
Education: Any field educational background (high school diploma or degree; additional qualifications are a plus).
Experience: 1-2 years of experience as a receptionist, front desk officer, or in a similar role.
Required Skills:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Professional appearance and demeanor.
Ability to remain calm and courteous under pressure.
Basic knowledge of office equipment (e.g., printers, scanners, etc.).
How to Apply:
If you are a proactive and customer-oriented individual with 1-2 years of experience, we would love to hear from you!
Please send your resume and a cover letter to hcminaye@gmail.com with the subject line "Front Desk Receptionist"
Fields Of Study
Secretarial & Office Management
12th grade Senior Year
Skills Required
answer incoming calls
greet guests
maintain reception area
ensure proper appointment administration
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