Job Expired

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Customer Service Officer

Bole Advertising Enterprise PLC

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Business

Marketing Management

Addis Ababa

2 years - 3 years

8 Positions

2024-02-27

to

2024-03-08

Required Skills

perform office routine activities

provide customer follow-up

ensure proper document management

+ show more
Fields of study

Accounting

Marketing Management

Accounting & Finance

Full Time

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Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Duties & Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  • Ensures that accounts are opened properly, and the necessary details are put into the system properly.

  • Responding promptly to customer inquiries.

  • Responsible for marketing plans & strategies

  • Promote our services.

Job Requirements:

  • Bachelor's Degree in Marketing Management or in a related field of study

Experience:

  • 2-3 years of working experience

How to apply:

  • Submit your CV along with copies of your documents in person to our Administration office, located around Bole, Welo Sefer, TK Building, For further information contact Tel. +251118220381/ +251911257482

Fields Of Study

Accounting

Marketing Management

Accounting & Finance

Skills Required

perform office routine activities

provide customer follow-up

ensure proper document management

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