Minaye PLC is a dynamic and innovative company committed to delivering excellence in diverse sector, furniture, manufacturing, packaging etc. We are seeking a motivated and enthusiastic Junior IT Officer to join our growing team. If you are passionate about technology and eager to kick-start your career in IT, we want to hear from you!

The Junior IT Officer/Intern will provide first-line technical support, assist in hardware and network setup, perform routine maintenance, and document IT processes under the supervision of senior IT staff. This entry-level role is designed to develop practical IT skills through hands-on experience in troubleshooting, system maintenance, and user support. The Junior IT Officer/Intern will be expected to learn and adapt quickly while ensuring IT systems remain functional and well-documented.

Required Number: 5

Duties and Responsibilities:

User Support & Helpdesk Operations

• Provide first-level IT Support for hardware, software and network issues

• Assist in Installing and configuring IT equipment

• Troubleshoot basic network issues and escalate complex problems

Hardware & System Maintenance

• Perform preventive maintenance on computers, printers, and peripherals.

• Maintain hardware inventory & asset tracking.

• Support the setup of new workstations and IT equipment.

• Implementing and managing security protocols to protect data and systems from threats such as viruses, malware, and unauthorized access.

• Regularly updating security software and conducting security audits.

• Ensuring data is backed up regularly and securely.

• Managing data storage solutions and recovering data in the event of hardware failure or data loss.

Network & Security Support

• Assist in the installation of network cables, routers, and switches.

• Monitor network performance and escalate issues to senior staff.

• Ensure that security policies (firewall, antivirus, access control) are followed.

Documentation and Reporting:

• Maintaining documentation of IT systems, configurations, procedures and incidents

• Reporting on system performance, issues, and resolutions to Senior IT Officer

Job Requirements:

• Education: Bachelor’s degree or enrolled in bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.

• Experience: 0 - 1 years of working experience

Required Skills:

• Strong analytical and problem-solving skills to troubleshoot software and hardware issues.

• Knowledge of maintaining and repairing computers, printers, copiers, and other IT hardware.

• Understanding of network infrastructure, including cabling, Wi-Fi, and biometric systems.

• Familiarity with HRM systems, PEDS systems, and time attendance machines.

• Basic IT security knowledge to ensure systems and data are secure.

• Experience in managing IT assets and maintaining inventory records.

• Ability to provide technical support and training to end-users.

• High attention to detail to ensure software and systems meet business requirements.

How to Apply:

• If you are a proactive and outstanding individual with 0-1 years of experience, we would love to hear from you!

• Please send your resume and a cover letter to hcminaye@gmail.com with the subject line’ ’junior IT officer’’