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Sales Supervisor

Pave Logistics and Trading PLC

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Business

Marketing Management

Addis Ababa

3 years

1 Position

2025-01-30

to

2025-02-06

Required Skills

develop new products

build international relations

perform export of commodities

measure customer feedback

+ show more
Fields of study

Marketing

Full Time

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Job Description

Under the supervision of the Marketing Manager, the Sales Supervisor is responsible for designing promotional materials, content creation, customer service training materials, and pricing strategies. This role involves developing new products and services for the company while periodically collecting customer feedback.

Duties and Responsibilities:

  • Develop new products and services, including air freight sales, export forwarding services for oilseeds, cereals, and coffee, as well as moving and packing, customs clearance, and multimodal business.

  • Establish and maintain strong relationships with international forwarders worldwide.

  • Design promotional materials, create content, and develop customer service training materials and pricing strategies.

  • Ensure the effective distribution of promotional materials.

  • Work closely with operations and finance teams to ensure excellent customer satisfaction.

  • Collect and analyze customer feedback on a regular basis.

  • Prepare sales contracts that align with company objectives.

  • Periodically review and amend sales contract terms and conditions as needed.

  • Facilitate communication with key customers, schedule, and follow up on calls.

  • Accurately respond to customer inquiries, prioritizing and escalating issues as necessary.

  • Promote specific products and services as directed by management.

  • Inform customers about ongoing promotions and discounts.

  • Develop effective sales strategies both individually and as part of a team.

  • Track and report all sales activities, including appointments, sales progress, customer complaints, and status updates, for managerial review.

  • Prepare and submit monthly sales reports.

  • Perform other duties as assigned by immediate supervisors.

Job Requirements:

  • Education: Bachelor's Degree in a related field of study

  • Experience: 3 years of working experience

Benefits:

  • Competitive salary

  • Health coverage for employees and dependents

  • Inclusive and collaborative work environment

How to Apply:

  • Interested candidates are invited to submit their updated CV and a cover letter detailing their qualifications and experience via online using THIS LINK or via email: pavehr@pave-logistics.com

  • Note: Please mention "Sales Supervisor" in the subject line of your email.

Fields Of Study

Marketing

Skills Required

develop new products

build international relations

perform export of commodities

measure customer feedback

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